Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
AnonymousGet a good deal with good service
The service is first class , nothing is to much trouble , and I am very pleased with my Volvo that I have just purchased from them.
Calum LaidlawQuality car sales with fare and honest deals.
Gave them details of what i was looking for. Price range , spec etc.
Within a couple of weeks exactly what i was looking for found.
Test drive and deal struck.
Week later drving a very nice car.
Can only thank all at MTM for their help and service. Nothing was to much trouble. Any questions answered there and then and answer explained clearly.
If you are looking for a quality car at a fare price with excellent service . Look at MTM motors cumbers garage.
SteveI had the pleasure of dealing with Terry at MTM and it was a pleasure in every way . When i came to collect my new car Terry went though everything i needed to know . Car looking great . If you are looking for a pre owned Volvo then with fantastic customer care . Then go here . All the staff are very helpful indeed .
Big Thankyou Terry & Team
Simon SparrowVery happy, would happily go back when it's time to change again
Terry was very helpful, gave me a fair price for my trade-in and was thorough on the paperwork. When I mentioned that I was going to buy a dog 🕠guard, Terry was happy to order one from Volvo for my XC60 and fit it for free, all I need to pay for is the cost of the part plus they make a good coffee â˜•ï¸ ðŸ˜€
Dan SmaldonWould recommend MTM Motors
A pleasure to deal with from start to finish.
Turned up to look at a car without an appointment, Terry was very accommodating and made time for me to take the vehicle on a test drive. He wasn't at all pushy which is nice in comparison to previous experiences elsewhere. Once I had agreed to purchase the vehicle on the Friday, the team at MTM had it in the workshop for a service and MOT and it was ready to collect at the start of the following week.
Can't fault their service or the car, would certainly use them again and wouldn't hesitate to recommend.
AnonymousTerry - MTM motors
I had the pleasure of speaking with Terry, who made it possible for me to purchase my dream car. His service, knowledge, and personable nature were absolutely exceptional, and I couldn't be more grateful. If you're looking for your next car, I highly recommend Terry and MTM Motors. Thank you for making it happen and helping my dreams come true"¦ you were great!!!!
AnonymousExceptional service!! Thank you MTM Motors.
Excellent service!! Would thoroughly recommend. Knowledgeable and exceedingly helpful going the extra mile.
AnonymousMTM were great to deal with from start to finish. The whole transaction was dealt with very efficiently and the car was delivered spot on. We needed a tow bar fitted and again dealt with spot on.
Colin briggsMade to feel valued
Friendly, helpful and upfront. Well prepared vehicles, keen prices and, most importantly, pleasant to deal with.
Made to feel valued.
AnonymousFair friendly people who lent me a car whilst mine was being repaired for sale, I will be getting my next car from Terry.
AnonymousFair friendly people who lent me a car whilst mine was being repaired for sale, I will be getting my next car from Terry.
AnonymousExcellent service
We have been using the garage for about 40 years now and have several cars from them over the years. Terry and Mark are always extremely pleasant and professional to work with. The recent car I bought from them is perfect for my needs and Terry spent a long time with me explaining how everything worked on it. Nothing is too much trouble for them and I know that I can go back to them for any further explanations. The car was prepared to a very high standard.
JACOB FURZEGreat to buy a Volvo from an actual enthusiast
Absolutely brilliant service from Terry very knowledgeable and it was great to buy a car from another Volvo enthusiast. I would highly recommend them for your next Volvo
AnonymousPleasant, helpful and informative
Lots of information, pleasant attitude, not pushy, didn't rush, helpful, lots of time. Couldn't fault them
AnonymousMTM the real deal
From phoning for directions to arrival to view and test drive the beautifully presented car mark and the team at MTM were super friendly and helpful and I was even given a proper mug of coffee to drink whilst looking the car over all my questions were answered to my satisfaction the car had been throughly valeted serviced and belts changed as per mileage specifications. A deal was quickly reached after my test drive and I received delivery of the car 1 week later as agreed with a fault free 12 months MOT 2 keys warranty and service history. The level of pre sales work carried out on the car so it was perfect was amazing nothing was missed. I have had to call upon the warranty for a minor issue that was quickly identified and resolved within days at no cost to myself, If your looking to buy a used car I highly recommend you visit MTM I wish all dealers worked to this trusted level of competence. From the valeting team mechanics sales team and owners thank you for a above and beyond service and after sales . 10/10
AnonymousGreat Place MTM
They are very good sales people have time to explain things to you guide you through every thing you need and are very friendly chaps.
Would recommend MTM
Lynne Lethbridge & John JamesonFirst class service.
Thoughtful, Efficient helpful and welcoming and absolutely first rate service from a dealer large enough to satisfy your needs and small enough to care, MTM are great, thanks Mark and Terry We cannot recommend MTMMOTORS highly enough. It is always a pleasure dealing Mark and Terry, they are helpful, knowledgeable and friendly. We have never been disappointed with any purchase we have made from our first one to our most recent Both Mark and Terry greet and treat us with friendliness and have always offered good advice both before, during, and if needed after our purchase. They are our go to dealer.
Denise BinghamExcellent service from a great team. Terry and Mark can't do enough to help. I'd recommend this garage to anyone looking for a quality car. Loving my Volvo!!
Christopher DlaceyHighly recommended - and I don't say that lightly
I definitely would recommend MTM. Never dealt with them before, despite their proximity to me, but they were absolutely great. Terry, the partner who sold me the car, gave me lots of information and plausible advice (I'd never owned a Volvo before). He was upfront about the very few niggles with the vehicle (e.g. a parcel shelf missing), which were all quickly attended to and told me if I had any queries after the sale to come straight back. I did have a couple of queries - again, quickly answered or easily resolved. He took me patiently through the entire dashboard (you get a lot of stuff for your money with Volvo cars!) and set up anything I needed (phone, for instance). The car was IMMACULATELY presented when I picked it up. It looked new. These are people who really care about customer service and fill you full of genuine trust, which is rare in the motor trade. I wish I'd gone to them years ago, to be honest.
Sarah HowgateExcellent
Helpful, friendly and trustworthy.
This is the second time I've bought a car from MTM because I know that I can trust them. Excellent range of cars all of high quality. I am delighted with my new car and how beautifully it was presented. I highly recommend MTM and will no doubt return to them in the future.
Sarah TownshendIt was an absolute pleasure to do business with Mark and Terry at MTM Motors.
We bought a SEAT Alhambra from them this week and both Mark and Terry were incredibly helpful, friendly, knowledgeable and professional.
Such a difference from the large, impersonal dealers - here at MTM Motors there is real attention to detail and quality.
Mark and Terry ensured the new car was in tip top condition before we drove it away today, even fitting a new cam belt.
We couldn't recommend MTM Motors highly enough to others and feel very fortunate to have purchased our new family car from them.
Thank you Mark and Terry!
Frederick WExcellent
The kind of service that simply doesn't exist anymore - they really care
MTM displayed a hugely personable and helpful service from beginning to end - the kind of service that rarely exists these days. I can't recommend them highly enough!
SAMMY HWouldn't go anywhere else
I'm so impressed with Terry and the service I received, I was very nervous at first but he was able to answer all my questions and was extremely knowledgeable which put me at ease.
I'm beyond happy with my car and would not hesitate in recommending Terry and the team at MTM
B JENNINGSTerry couldn\'t have been more helpful throughout the entire buying process, which we did from the other side of the country ( so don\'t be put off if your not local)! Personalised video of car outlining its condition very very honestly, vehicle serviced with new cam belt, battery and a few additional points all done for free to bring it up to their high standards of prep. Valeted, mot\'d and supplied with a great warranty.....even collected us from the station in the next town. Small issue since (not their fault), but again sorted by them without any quibble or fuss. Fantastic, frendly, honest service, thanks guys.
DAVE WATKINSFive Stars again
Five star service once again, Terry and Mark always make the whole buying experience easy, the cars always look showroom examples, with new MOT'S and services. I can never fault their service.
AnonymousExcellent
Excellent friendly service
WAYNE CFantastic service from a top team.
Attention to detail was excellent and the friendly staff were very helpful throughout the whole buying process. I will not go anywhere else. Fantastic service from a top team.
Anonymous5-Star service and vehicle
The guys at MTM as always, offered a 5-star service, honest and helpful.
We wanted a few extras, no problem, and collected with all promised servicing completed.
Very happy with our purchase.
Offered a very fair trade-in on top.
ALISTAIR FENCHThird vehicle i've purchased from MTM in 20 odd years, & always had great service from Terry & Mark. Always helpful, & I know they are happy to help with any issues I may have, however small, if i call.
Recommend them with no hesitation.
Ruth PurdyFantastic Professional Volvo Specialist Dealer
Friendly, supportive and professional through the whole process, made us feel confident in our purchase and reassured us on concerns we had, rectifying said concerns.
ELAINE MMTM Motors are easy to deal with and very professional
We were looking for a good 2nd hand car and found one online at MTM Motors we went and viewed and test drove the vehicle, very easy transaction, Terry was very pleasant and easy to deal with, the car was ready to collect on time
Very professional organisation
thank you
AnonymousFirst class garage.
First class garage. The customer we received has faultless from start to finish. We completed a part ex deal and Terry made the process so smooth & easy, I even had to bring the puppy with me to the handover. We had a little hiccup afterwards but Terry quickly resolved this for us. Would definitely recommend :-) Thanks guys
LEIGH GODFREY5 star service
Fantastic experience dealing with M.T.M. Motors. From my first enquiry to driving my new vehicle away the service I received was exceptional. Nothing was too much trouble, all of my questions were answered and Terry, who I dealt with throughout, was knowledgeable, friendly and a credit to the company. I wouldn't hesitate to recommend or deal with M.T.M. again.
gary walshGreat service from mtm motors
Great team at mtm motors friendly helpful volvo specialists 2nd car that i've bought from them have always beeb pleased with them many thanks to Mark * Personal information removed by Feefo *
dennis kimeExcellent staff and good looking stock.
Knowledgeable and friendly staff that have served family in the past. Felt trustworthy throughout the transaction and nothing has been too much trouble with my incessant questions since driving the car away.
MARGO WATKINSFirst class customer service
Been going to MTM for many years . Always attentive and customer centered. Nothing too much trouble always go the extra mile. No wonder I keep going back! Highly recommended.
AnonymousExcellent Service and Excellent Cars
I cannot fault the team at MTM Motors Cumbers Garage. They were attentive to my needs at all times and extremely courteous. Everything about the vehicle was explained to me clearly and nothing was too much trouble for either of the owners. They even went to the post office to tax it for me as the classification of it being registered as a disabled vehicle needed to be changed, which could only be done in person at the post office. The car was pristine when I picked it up. The car is absolutely perfect and every time I drive it I have a big smile on my face. Thank you for making everything so easy. Even better I was able to buy from a local dealer, which in turn supports my local economy.
nikki hendersonExtremely happy with my experience at mtmmotors! Terry was the gentleman who was mainly dealing with me in the process of getting a new car! He was kind, caring, extremely patient throughout the course of the experience. His guidance and help made me constantly feel at ease! Terry and Mark both treated myself and my parents as if they had known us for years and we couldn't have had a more pleasant and enjoyable experience with them! I would 100% recommend mtmmotors to get a new vehicle, the support and knowledge both Terry and Mark have on cars is exceptional and I felt as though I could trust them fully! The only downfall is, I was on holiday and they have ruined for the future of getting a new car because I would want to go to them every single time. I would be willing the travel the 5 hours! Thank you again Nikki (an extremely happy customer)
Garry VealeFIRST CLASS SERVICE FROM START TO FINISH.
We purchased our first Volvo from MTM Motors and Mark & Terry made the whole experience amazing. We got to test drive the car on our own, which made the ride more relaxed. Both of them made us feel very welcome and nothing was too much trouble. They gave us plenty of their time and explained everything that we wanted to know about the car. On collection, our 'new to us' Volvo was presented in a lovely condition and was waiting for us in their very clean showroom. The experience of buying from MTM Motors exceeded our expectations and we would not hesitate in recommending them.
Jos GibsonMTM are helpful, honest & completely trustworthy, Highly recommendable.
We bought our third Volvo from MTM with complete confidence. Nothing was too much trouble for Mark & Terry.
andrew westwoodExceptional personal service
Whether it's on the garage side or the vehicle purchase side the service is excellent!
AnonymousExcellent
Cannot fault any part of the service here at MTM
NeilExcellent customer service from start to finish,I would highly recommend
Purchased a car and Mark is outstanding , both personality and helpfulness.
AnonymousTop notch!!
My experience of buying a car from MTM Motors has been excellent. Both Terry and Mark in delivered first class service and were really helpful throughout the process. Thanks very muh for my lovely car
Gary SharpeExcellent
This is the second purchase I have made, prompt and efficient with excellent customer service
AnonymousGreat customer service
MTM provided a fantastic customer experience. They were very knowledgeable about the car and were able to answer all of my questions. The car was well-prepped and ready to pick up at the agreed time. I wouldn't hesitate to buy from them again.
Toby LeaverExcellent service & a pleasure to deal with
Having just purchased my first car I must say that the service received from MTM Motors Cumbers Garage was excellent and they were a pleasure to deal with. I would thoroughly recommend them and would definitely use them again in the future.
Andy CochranI received excellent service from Mark and Terry. From my first contact with them enquiring about the car to the day I drove it away. I had an issue with my tempory insurance that was taking time to resole but Terry was extremely patient and helped me sort it out. the car is fantastic and the guys even extended the warranty period for me at no extra cost.Couldnt be happier and would recommend them to everyone.
amanda czerwinskiGreat customer service
MTM we're very professional from viewing to pick up. I dealt with Mark who was very obliging. I had a great price for my trade in and Mark also sorted out my finance, no hiccups. He even transferred my private plate. I'll definitely use again
SIOBHANPhenomenal people, service and care!
Mark and Terry are the epitome of amazing customer service and experience. I trust them implicitly. This is the second time I have purchased a car from them and they make the whole process from test drive, to purchase and aftercare, a complete joy. They always go the extra mile and I have no hesitation in recommending them. Thank you both!
AnonymousGreat personal service. No pressure selling, but passionate and knowledgable about the vehicle. An enjoyable and hassle free process.
robert stephensA very pleasant car buying experience.
Gave them a call to enquire about one of their advertised cars and had a friendly chat about it. Agreed to go and look at it, and when we got there the car was all ready for us to look at and test drive, which we did. Happy with our inspection and drive we discussed buying it. We weren't given any hard sell on an extra warranty (it came with one in the price), nor extra GAP insurance, or any other add-ons. I had noticed the car had an outstanding recall and MTM got that sorted as well as a fresh MOT. We were kept up to date over the next week while the work was carried out and a day was agreed to come and collect it (and pay for it). On collection the car was super clean and after paying and sorting out the paperwork, including paying the VED online there and then, we drove away happy. Next time we need to buy a car we'll definitely look to see if MTM happen to have a suitable one
AnonymousFirst class service from this garage. I called to arrange a test drive on the Wednesday and fell in love with my new car. They arranged to MOT and valet the car ready for collection early on Saturday morning! I'm now the proud owner of a gorgeous Fiat 500! I would not hesitate to recommend this garage.
david seymour-ferisGreat Experience
Nothing but great things to say from the start of my purchase process to the end. Great people and can only highly recommend them to anyone looking for a class garage with super customer experience. Thank you Mark,Terry and all your team
sally debneyWould recommend this garage, friendly and efficient staff, knowledgeable and no pushy sales techniques, they really listen to what you want.
R McGivernWouldn't Go anywhere else for a car first class service good honest people
This is the second car I have bought from MTM and both times it has been a good experience lovely people to deal with honest and good cars would highly recommend
MICK KNIGHTSA highly recommended honest an professional car dealership.
From the moment I first enquired about the vehicle until the moment I drove the vehicle away having made the purchase, Terry at MTM Motors provided a thoroughly transparent and professional service. He provided detailed videos of both the interior and exterior of the vehicle with a detailed commentary. Terry was open and honest throughout the transaction and when my collection plans changed at the last moment, he was fully adaptable and even collected my partner from the train station. I am absolutely delighted with the Volvo XC60 that I purchased from MTM Motors and would not hesitate to use the dealership for a future purchase. Although due to the quality of the vehicle they have sold me, this may not be for some time!
john rogersMTM motors 5 star service
5 star service from part exchanging my car to ensuring everything was in order for the new one which included service,Full valet,cam belt renewed plus a new battery.
Steve HighamFirst Class!!
We bought 2 cars from Mark at MTM on the same day. One for my wife and I and my daughters first car as she is learning to drive. . The service and quality of the cars they sell are excellent. I would highly recommend them as nothing was too much trouble. See you again guys when it's time to change
Phil WellsExcellent company
I have been a customer of MTM Motors for 40+ years and have always found them to be extremely professional and knowledgeable I would have no hesitation in recommending them
elaine sadlerWould recommend, and will use again.
Very pleasant and helpful, speedy professional service.
colin wrightMany Thanks for all your help.
Profession Service,Quality Motor s.Just a Great experience buying a car from people that are passionate about Volvo Cars.
AnonymousExcellent buying experience
Bought my dream car from Mark and Terry. They both showed tremendous friendly customer service from start to finish. 100% recommend this garage to anyone thinking of purchasing from MTM Motors.
mark amphlett100% Recommend.
This is the second XC90 I've bought from here, and I am equally happy with this latest car. Brilliant service backed by honesty and integrity.
AnonymousGreat team.
Professional and efficient in all areas surrounding the transaction and peace of mind with an extended warranty. Available for phone advice during working hours. We have bought cars at MTM Motors for over 30 years and always received outstanding service.
simon harrisMTM Motors is the only secondhand car dealer you need ......
What an experience we've had buying our latest car! Never been to MTM Motors before but went on a recommendation from a friend who had bought at least three cars from them. We turned up at MTM Motors after being to most of the local secondhand car dealers. We were struggling and not enjoying the experience of looking for our next car. For us there are more interesting things we could be doing with our time. Then we met Mark and Terry and that was it, all things changed from there. It started to become an enjoyable experience, with Mark and Terry making it fun. We've come away with a fantastic car that we are so thrilled with. Nothing was too much trouble for Mark and Terry, they wanted to make sure we were completely happy, no hard sell. They want you to go away with the car that is right for you. It seems that most costumers come back to buy their next car from them too. That's pretty good isn't it? We did however have a problem with the passenger door lock to our new car but they were straight on it and made sure it was fixed properly and quickly, nothing was too much trouble. Wish we had found MTM Motors before. We feel we are now part of the MTM Motors family and shall be definitely returning to them for our next car whenever that will be.
AnonymousMake MTM Motors your first call when looking to buy a secondhand car
They did everything right from start to finish! Having made an appointment to see a car, all my questions were answered, with explanations as to why I could rely both on the car, and their continued support, allaying all my fears about buying a secondhand car The car was beautifully presented, MOT, full service, valeted with a 3 month warranty. I was offered the opportunity of taking a further 12 months warranty, which Mark organised, also dealing with the DVLA paperwork, and at my request taxing the car. All that remained was for me to take home delivery, and insure it. Mark arrived promptly, and with infinite patience talked me through everything I wanted to know about my car, both, it's technology and the practicality of driving it.
jennifer waiteExcellent, would recommend
Really helpful and patient , got everything sorted for my new car quickly and easily. Excellent customer service !
BRADLEY CAUSEYVery good
Very good service and really personable.
john jamesonAnother great buy.
Great service from both Mark and Terry. Got the deal we wanted for the car we wanted. As we needed a tow bar on the new car, Terry priced up the prices for the options available and then arranged for the fitting prior to pick up on the day that suited us. Thank you once again Mark and Terry.
michael pomeroyFantastic service and very helpful
Excellent friendly and very helpful highly recommended, when time to change will definitely go back
gavin colemanExcellent service.
Excellent service, very professional and never felt under pressure to buy. Great communication throughout the purchasing process.
AnonymousGreat car, excellent value
A fantastic 2nd hand VW Golf for a great price. The car was in amazing condition, with full service and MOT. The whole process of buying the car was a pleasure - thank you!
jeremy curryCannot recommend highly enough.
Thoroughly honest,and reliable. A rare way of behaviour these days. Found, tested and brought to excellent spec. Must the sort of thing that I wanted. Delivered on time plus a Warren's With a 30 year association I view them as friends.
AnonymousWould like to thank everyone at mtm motors for the excellent service from all staff. Everyone was so kind going above and beyond even squeezing us in at the last moment so we could get back home to wales. Thank you very much from alma and gwyn evans.
jeff vergersonAn honest garage with a good attitude towards their customers.
I found a Volvo model online at Mtm Motors that I was looking for and agreed to travel down from Norfolk to buy it provided its condition was as advertised. Terry assured me it was, so I made the long journey. Terry was correct and I bought the car and travelled back to Norfolk the same day, one of my better car buying experiences.
AnonymousHonest and friendly motor traders
Good vehicle, fair price, honest description, car well pepared for sale and deal brokered at distance and vehicle delivered. When we next need a vehicle we'll check out MTM first
AnonymousMark & Terry make purchasing a car enjoyable, effortless, efficient & stress-free. Highly recommended if you want an un-pushy & relaxing car purchasing experience.
ann marie scalesFantastic
Great service from start to end, so very helpful with all my questions. Will definitely be taking car to MOT and service.
AnonymousOutstanding customer service. As a repeat customer I have found their honesty and trustworthiness refreshingly reassuring.
amalia eastleyexcellent
Always found Terry an Mark very helpful, the overall experience of buying a car is really good.
Judith MillsI would certainly recommend MTM Motors, without hesitation. They can't do enough to ensure that you have a positive experience with them and I have total trust that they will only sell vehicles that continue to guarantee their good name.
julian harrisVery helpful and professional firm
Very knowledgeable good and helpful staff. Would thoroughly recommend this experienced Company
AnonymousPerfect, peerless and professional, a top quality motor.
Excellent service, just what we wanted - and indeed needed and at the right price. Prompt, professional and on time, wow, a rare quality today. Thanks Terry and Mark, you did us proud!
AnonymousVery open, helpful and honest.
Very open, honest and reliable. Would highly recommend.
AnonymousHighly Recommended
Excellent service from start to finish. High quality car, competitively priced from a very trustworthy business.
ian sheppardGood customer service
I purchase cars infrequently Mark was excellent in going through the paperwork and the car was made available a day early on pick up he demonstrated some of the cars features and connected my phone. I would thoroughly recommend this garage for it great customer service
AnonymousMtm motors were excellent.
I would recommend Mtm motors to anyone. Very efficient with all the paperwork involved. Very pleasant and friendly personnel, nothing too much trouble. We visited several times and always received a friendly welcome. Will certainly return to them when its time to update our car again.
STUART SKIPSEYExceptional level of customer service made purchase a stress free pleasure This is the place for your next car.
Joshua FGreat Garage, Highly Recommended!
Terry, Mark and the team at MTM Motors were great right from the get go. After seeing a car of interest on AutoTrader I rang with some questions and to see if it was still available. I had my questions answered in detail right away and there was not a hint of any pushy sale tactics etc. We put a refundable deposit on the car to hold it and set a date to travel down to see it. Took the car for a test drive and was really pleased with the condition of the car. It had been valeted well and the purchase process was easy and smooth. After a couple of weeks a minor issue came up on the car so I contacted MTM and they paid for it to be resolved without question which really impressed me. Highly recommended and they will be the first place I check when next looking for a car.
A ANDREWSAmazing
Excellent service very helpful, always willing to go the extra mile. Can't do enough to help. Provide the best cars, wouldn't go anywhere else.
justin trevailAbove and beyond best service
I cannot rate this garage any higher, I was shocked by the service from the 1st telephone call, it gave us confidence even before we looked at the car, when we arrived Mark was so busy but you were still acknowledged and kept on checking on us, while serving another customer, the car was in top condition and matched the photos, the test drive was explained of where to go (as not really knowing area) . We came back from test drive and was offered if we wanted car on ramps to view underneath, never been offered that before, car explained and gone through . We are very unsure when buying a vehicle as been stung in the past . We put a deposit on car, agreed what they would do to the new one, of which not all was asked for, again shocked . After a few days all works their end were completed, new service, cam belt , MOT, unfortunately our end wasn't ready and I expected a problem, couldn't be further from the truth, so accommodating, again pleasantly surprised . Our end came together so contacted the garage on a Saturday, Terry answered, amazing response, asked to call first thing on Monday as they had alot of cars already going out, not a problem at all arranged a time, car sat there waiting to go cleaned to an inch of its life, not a spec on it, felt like we were buying a new car .The service you get from this garage is the best I have ever experienced and can't recommend high enough, so if you see a car from this garage you "won't" be disappointed, you really do feel your sale from their side is of utmost importance to them . I feel if we have any issues with the car they would be dealt with, with the same professionalism we have had from the first phone call thank you M.T.M Motors.
MARTIN PATEYSuperb garage - efficient, cheerful and thoroughly professional
Superlative service from start to finish. Mark and Terry (the dynamic duo) were extremely professional and competent, and they were cheerful and patient when I asked them to sort some documentation which I had mislaid. They enabled this major purchase to be carried out in a relaxing and pleasant manner, and they even know how I like my coffee (black with milk!). I shall definitely be using their garage for all future car purchases. Terry and Mark are experts in their field, and there is certainly no need to look elsewhere.
AnonymousAmazing service
Amazing service, couldn't be more helpful. Friendly, not pushy, the easiest purchase!!
robert knightGood service kept me informed with minor problems which were out of their control transition of vehicles all done smoothly new vehicle all clean and tidy
robert robinsonExcellent service cannot fault Terry in service
Recommend them to all New car arrived in good order Very pleased with it
ROBIN HAGLEYWould use them again
Excellent in everything
Steve and KarenPersonal and that really does make a difference! Highly recommended.
We had a very specific set of requirements for this vehicle. MTM (Terry) took the time to listen and then helped us to quickly get the requirements sorted. No overt selling, just what we needed, dealt with, and handled quickly, smoothly and hassle free. Insisted we took a test drive, then got her PDI'ed, taxed and MOTed quickly and efficiently knowing when our deadlines were. Even swapped the cherished plates onto the car and gave the dog some water! Sometimes it really is the small things. Makes a change from the usual "nahh mate" nonsense one gets from the usual car shop type places. Very good. Thanks Guys.
susan friseExcellent knowledgeable hassle free service
Excellent service - really positive experience. Hassle free visit to purchase my car which I am really pleased with. I would not hesitate to recommend MTM
Adrian GazzardFantastic service every time!
Have used MTM for many years, and will continue to do so. Fantastic service every time!
brain hallAmazing service 5
Amazing service so helpful made it so easy no stress when above and beyond to help me and make sure me and my wife were happy with the new car could not ask for more and I would use them again
john boltonFirst Rate
This is now the sixth car that I have bought from MTM Cumbers which speaks for itself. Customer care is first rate, any problems which are very few have been sorted out right away. There cars are top quality whatever the price and customer after care is first rate. Would highly recommend anyone to buy a car from them.
AnonymousFirst Class Service
MTM Motors have never failed to come up trumps with excellent vehicles when we have given them our requirements. The cars have always been immaculate, sensible mileage and come with fully detailed documentation. Their attention to detail is professional and l wouldn't fail to recommend them to anyone. They are a delight to deal with.
AnonymousSuper
Friendly service, super car!
john blacklerWould certainly return and recommend them. Friendly ,competent,very good service.
leon kotzeGreat customer service
Mark listened to what I wanted, made a few recommendations and let me get on with looking at the cars in peace. Once I decided he got all the necessary paperwork done in a couple of days. Most pleasant experience.
Amy SmithSuperb customer service
Customer service was superb. Paperwork didn't take long to do. Absolutely over the moon with my new car and would definitely go back for when I need a new car again. High recommend!
AnonymousBest garage in the South West
This is my fifth purchase from MTM and I cannot fault them. Their service and professionalism is second to none and could not be bettered. In sixty years of driving I have not found better.
john jamesonGreat Service.
This not the first dealings we had had with Mark and Terry, and as with past dealings this one was as excellent as usual. Thanks Mark and Terry. I must also add great coffee Terry.
Jack OI would...
Didn't in the end but a car from this company but certainly would do in future. Good people, decent cars.
thomas hutchinsonExcellent service - thank you MTM Motors!
Excellent, reliable and and prompt service in all respects regarding my recent car purchase. I found there was an impressive range of high quality cars to choose from. Everyone was very helpful ensuring my car was ready for me as needed. Highly recommended!
G CThoroughly professional service
We recently bought a Honda Civic Estate (2014) from MTM the purchase was easy and effortless. Everything was planned and prepared in a pleasing professional manner. The garage has been around for a long time and we can see why. Would thoroughly recommend. Thank you MTM
MARTYN BA great local garage with great cars
One of the best privately owned garages I've dealt with truthful and honest and will do his best for you. Warranty is worth doing I had a wiper motor go and it was fixed straight away. I would recommend this garage to anyone looking for a good second hand car buying experience.
Jake PExcellent service
Brilliant service from start to finish. Friendly staff made the process extremely easy!
CAREA GAbsolutely wonderful! Highly Recommend!
Bought my new little fiat off the guys at MTM and I honestly could not be happier! Everyone I spoke to was happy to help and advise me! They even gave my new car a proper clean and put in a little bit of fuel for me before I picked up my little beauty! They went out of their way to go above and beyond for me!! Very highly recommended!
WILLIAM AGreat customer service and trustworthy.
I bought a Smart Car last week. Terry and Mark who run the garage are honest sincere, polite and trustworthy. They provide great cars at great prices. Customer relations are excellent and it was an enjoyable experience dealing with them. Always nice to feel that you have got a good deal. I would highly recommend their services.
NICK JNew car trade in
Very helpful and knowledgeable . also there was no pressure to buy .After care is also very good.
ANTHONY MA very satisfied Customer
I purchased an old Volvo but was treated as if I was spending over £ 20,000. There approach is very professional yet in a relaxed approach. This is a very run business and I would have no hesitation in recommending them to future customers. Charlie Mahon
Mrs WWe would highly recommend MTM motors .
We needed to buy an automatic Volvo. My husband contacted MTM and Mark recommended a Volvo 40. For health reasons my husband was unable to visit the garage. We had excellent service the car was brought to us to view,part exchange was agreed and the new car delivered.
Sara OFriendly, professional-def recommend
I had a great experience with these guys - incredibly friendly and professional. They couldn't do enough for me and got the car ready quickly and simply. They stuck to their word and offered sound advice. The vehicle I purchased was exactly as listed and I'm very pleased with it. I would recommend them to anyone and would go back when I need a new car.
THERESA OFriendly & Excellent Customer Service
MTM Motors is a 'gem' of a garage, tucked away in the lovely town of Brixham. It was the first time we had visited, and we were greeted in a friendly, courteous manner, and didn't feel pressurised to purchase at all. We found that all our questions were answered honestly, and that we were given all the relevant information. We were given the opportunity to trial out the car in as soon as we asked to do so, and once we'd made the decision to buy the car it was prepared for us in good time. Whilst our car was a second hand purchase, we were treated as though we were buying a new top of the range vehicle. Overall, the customer service was excellent and we would definitely do business with MTM again.
Dawn TExcellent!
Terry was our point of contact from the initial enquiry, he made the whole process of purchasing our new car very easy, by taking us through each step of the process. The car was beautifully valeted upon first viewing. We are really pleased with the car, and would definitely recommend MTM.
YVETTE BSuperb transaction throughout.
A really great find, highly recommended. Nothing was too much trouble. I'm very happy with the whole process of buying a used car through this company. Professional, courteous and straightforward.
Monica Ggreat service - great motors!
Ah! If only all car sales and repair garages were like this one!! I have always found all the staff pleasant and helpful whenever I need to visit, be it for a flat tyre, a minor bump and an M.O.T. or service. Nothing ever appears to be too much trouble and they always seem to "fix" my situation and needs a.s.a.p. Recently I considered changing my 14yr old gear shift V40, possibly looking to try an automatic for the first time!! I visited MTM Cumbers (which I have used for the past 10years or so) a few times to see what was available. Each time I was courteously shown around their current vehicle selection, taken for drives, or given the cars to drive for myself. After several visits I settled on a Volvo S60 automatic. I was talked through all the operational systems and agreed a part exchange value etc:, and have continued to receive follow up calls and excellent after-sales care and assistance.
Susan PExcellent customer service
I happened to come by the garage and noticed a car on the forecourt that I liked the look of. I approached Mr Ditton to make general enquiries about the car and found him very approachable and knowledgeable on its history. He was more than happy to take the car for a test drive and I subsequently bought the car. I found him a very pleasant and genuine man. My customer experience was very good.
Will HGreat honest folk. Highly recommended.
This is the second car I have bought from Mark at Mtm Motors. Both experiences have been stress free and the cars have been good value. Whats more any faults posy sale have been sorted without any quibbling.
Bob CA pleasure to do business with MTM
Living close to MTM Motors it was easy to keep an eye on new arrivals as well as on their comprehensive website. I have used the garage which is part of Cumbers (JW Motors) for servicing and was always happy with service. It was easy to see Mark in MTM and view the car I bought which was non-Volvo and I was never under pressure to buy and was allowed to take time to view and to test drive the car bought. Service was superb, jobs which were asked to carry out as part of the sale were done perfectly and the preparation for sale was the best I have ever seen - first-rate!
Colin WStraight Forward & Honest.
After finding a car with the spec & price at a reasonable price and distance we read the existing reviews. The reviews were very favourable and alleviated many worries. I contacted Mark and Terry by Email. There ensued a telephone conversation; unable to get over to view the car due to work commitments I was offered a low deposit/one visit view and pick up subject to viewing the car was mine or I could turn it down. I needn't have worried, the car lived up to its description. Looking around their stock they all look well prepared, which beats many second hand dealers with battered wheel rims etc. I would buy another from MTM even though they are an hour away but for now have to concentrate on stopping my wife checking their current stock for a her new car.
Joe OA truly seamless car buying experience.
We have taken our vehicles to neighbouring JT Motors for a number of years and always been impressed with the cars MTM had in stock and the friendly attitude of Mark and his team. When the time came to buy a new car, we were committed to sourcing one from MTM Motors. From our first visit to view the car, the whole experience has been pressure and stress free. The car was prepared quickly and to a high standard. Thank you Mark and will certainly return when the time comes to buy again!
REHAN UWealth if knowledge and experience.
Great professional service with a smile. The assurance of knowing that the wealth of experience from mtm motors is a confidence that is hard to match anywhere i have ever bought a car from. Would highly recommend. Thank you Mark. Spot on.
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